FAQ

Are your products safe?

Our products are quality-checked herbal supplements. Like any supplement, they’re not a substitute for medical care. If you’re pregnant, nursing, on medication, or managing a health condition, talk to your doctor before starting anything new.

Do you deliver across Pakistan?

Yes. We deliver across Pakistan. Delivery times are estimates and are not guaranteed.

How do I pay?

We accept secure prepaid payments by debit and credit card, JazzCash and Raast, processed through Bank Alfalah’s Alfa Payment Gateway. We do not offer cash on delivery.

What’s your return policy?

See our Refund, Return and Cancellation Policy. Sealed, unopened products can be returned within 7 days of delivery; opened products can’t be returned for safety reasons.

Do these products cure illnesses?

No. Herbal supplements support general wellness. They’re not medicines and don’t diagnose, treat, or cure any disease.

How do I contact you?

Call us on +92 329 8200777 or email care@thewellnesswoods.pk. We reply within one working day.